Question 1

Household Support Fund

Accepted Answer

Residents of Uxbridge and South Ruislip can access financial assistance through the Household Support Fund, designed to help low-income and vulnerable households.

The scheme has now been extended from 1 October 2024 to 31 March 2025. Approximately £2 million has been allocated by the Department of Work and Pensions to support eligible households during this period.

Eligibility:
Households with children aged 0 to 19 and in receipt of benefits-related free school meals.

For specific eligibility requirements outlined by Hillingdon council, please visit www.hillingdon.gov.uk/household- (http://www.hillingdon.gov.uk/household-)support-fund.

To apply, please visit www.hillingdon.gov.uk/household- (http://www.hillingdon.gov.uk/household-)support-application

Pensioners Support:
If you are entitled to pensions credit and are looking to submit an application, please contact enquir- ies@ageukhhb.org.uk (mailto:ies@ageukhhb.org.uk)or call 020 8756 3040 (choose option 1)

Question 2

Mental Health Support

Accepted Answer

MIND in Hillingdon
mind@hillingdonmind.gov.uk(mailto:mind@hillingdonmind.gov.uk)
01895271 559

What they offer:
· Counselling, therapy, mental health recovery programs, sup- port for young adults, carers and more

Hillingdon CommunityMental Health Hub (CNWL NHS):
www.cnwl.nhs.uk(http://www.cnwl.nhs.uk/)
01895 485 6000

What they offer:
· Community mental health support, referrals through GPs and emergency out of hours services

Hestia—Hillingdon MentalHealth Services:
hillingdon.cove@hestia.org(mailto:hillingdon.cove@hestia.org)
078 275 35271

What they offer:
·       Drop in service at Hillingdon Cove , offering mental health support, crisis support, safe spaces and modern slavery response services

·       Where: Apple BlossomCottage, 64 IckenhamRoad, Ruislip, HA4 7DQ
·       When:  2pm—10pm, 7 days a week, 365 days a year

LINK Counselling for Young People:
link@hillingdon.gov.uk(mailto:link@hillingdon.gov.uk)
01895277222

What they offer:
· Support for homeless 16-24, incl accommodation, debt, mental health

Hillingdon EatingDisorder Support:
cnw-tr.CEDS-CYP@nhs.net(mailto:cnw-tr.CEDS-CYP@nhs.net)
0203 315 3369

What they offer:
· Support for homeless 16-24, incl accommodation, debt, mental health

Hillingdon Addiction, Recovery, Community Service
(ARCH):
arch.hillingdon@nhs.net(mailto:arch.hillingdon@nhs.net)
01895207777

What they offer:
· Support for homeless 16-24, incl accommodation, debt, mental health

Advice for Those SeekingMental Health Support:
·       Visit your GP for referrals to Hillingdon Talking Therapies
and other mental health referral-only services
·       Alternatively, visit Hillingdon.limbic.ai to complete a self referral form
·       For advice and advocacy services provided to those experiencing mental illness, visit rethink.org

Question 3

Jobs & Training

Accepted Answer

·       Uxbridge Job Centre—For Universal Credit advice, ac- cess to job listings and training programs
·       Hillingdon Works—Free employment advice including career advice and interview preparation

Adult Training/Education Opportunities
·       Uxbridge College– Offers vocational courses and ap- prenticeships
·       West London Institute of Technology— Specialises in STEM qualifications
·       Adult Learning Hillingdon—Provides free or low-cost courses in English, IT skills and business developments

Constituents can exploreapprenticeships through the National Apprenticeship Service, offering hands-on work ex- perience while earning a qualification.

Constituents struggling with long-term unemployment can access support through Universal Credit, Jobseeker’s Al- lowance and Employment and Support Allowance (ESA)

Question 4

Child & Family Support

Accepted Answer

Local Family Hubs

Colham Manor Children’s Centre, Violet Avenue, UB8 3PT
• Open Monday-Friday, 8:45am- 4pm
• Buses: U1, U3, U5

Harefield Children’s Centre, Harefield, High Street, UB9 6BT
• Open Monday-Friday, 8:45am- 4pm
• Buses: U9, 331

Oak Farm Children’s Centre, Windsor Avenue, UB10 9PD
• Open Monday-Friday, 8:45am- 4pm
•  Buses: U2

South Ruislip Children’s Centre, Queens Walk, HA4 0LR
• Open Monday-Friday, 8:45am- 4pm
• Buses: 114, 282

Uxbridge Children’s Centre, Civic Centre, UB8 1UW
• Open Monday-Friday, 8:45am- 4pm
• Buses: U1, U3, U5, U4, U7, 222

Children & Family Support Groups:

Hillingdon Council Families’ Information Service (FIS):
fis@hillingdon.gov.uk (fis@hillingdon.gov.uk)
01895 556489

What they offer:
• Information on registered childcare providers e.g. childminders, nurseries, after-school clubs

Home-Start Hillingdon:
www.homestart-hillingdon.gov.uk (www.homestart-hillingdon.gov.uk)
01895 252 804

What they offer:
• Home-based parenting support for families with children
under 5

NSPCC:
www.nspcc.gov.uk 
0808 800 5000

What they offer:
• Helpline for parents and professionals concerned for a child, offering support for at risk children

Hillingdon Council SEND Team (Stronger Families Hub):
SENsupport@hillingdon.gov.uk (SENsupport@hillingdon.gov.uk)
01895 556006

Question 5

SEND Support

Accepted Answer

Hillingdon SENDIASS:
sendiass@hillingdon.gov.uk (sendiass@hillingdon.gov.uk)
01895 277001

What they offer:
• Support for EHCP applications and school placements

Hillingdon Parents Carers Forum PCF:
www.hillingdonpcf.com

What they offer:
• Parent-led organisation for support for families of chil-
dren with SEND

Hillingdon Autistic Care and Support (HACS):
enquiries@hacs.org.uk	 (enquiries@hacs.org.uk	)
01985 678 088

What they offer:
• Specialist services supporting children and families of those with autism

Does my child have Special Educational Needs? Next Steps:

• Engage with SENCO (if child is of school age) and GP
• Request EHCP assessment from Hillingdon Council, or school can apply on your behalf
• For more information contact Hillingdon SEND Team
at senadmin@hillingdon.gov.uk,(senadmin@hillingdon.gov.uk) or on 01895 277 088
• For extra support in applications or if appealing, IPSEA (Independent Provider of Special Education Advice) can support you, at ipsea.org.uk

Question 6

Foodbank Support

Accepted Answer

Contact London Borough of Hillingdon (0203 949 5786) or Help Through Hardship (08082 082 138) for foodbank.

Hillingdon Foodbank, 30 Oxford Road, Denham, UB9 4DQ
• Open Monday-Friday, 10am-1pm
• Buses: 222, U1, U4, U3, U5, U7

St Margaret’s Church, Uxbridge, UB8 1AB
• Open Fridays, 11am-1pm
• Buses: 222, U5, U3, U2, U7, U4

St Gregory the Great Catholic Church, South Ruislip, HA4 0EG
• Open Saturdays, 12pm-2pm
• Buses: 114

Yiewsley & West Drayton Foodbank
St Matthew’s Church Centre, High Street Yiewsley, UB7 7QH
 • Open Mondays and Fridays
• Buses: 222, U3, U5

Bell Farm Christian Centre, South Road, West Drayton, UB7 9LW
• Open Tuesdays and Thursdays
• Buses: 350, 222

Crown Church, The Living Room, High Street Cowley, UB8 2DZ
• Open Wednesdays

Question 7

Local Charities

Accepted Answer

•	The Salvation Army Charity Shop, UB8 2LT
•	Samaritans of Hillingdon, UB8 1AT
•	British Heart Foundation, UB8 1JN
•	Healthwatch Hillingdon, UB8 1JN

Question 8

Domestic Abuse

Accepted Answer

Hillingdon Domestic Abuse Advocacy Service (HDASS):
hdaas@hillingdon.gov.uk	 (hdaas@hillingdon.gov.uk	)
07874 620954

What they offer:
• Confidential service for victims of domestic abuse

Support ServicesHelplines
Hillingdon DAMARAC
0208 246 1798

National Domestic Violence
0808 2000 247

Women and Girls Network
0808 801 0770

GALOP
0800 999 5428

Forced Marriage Unit
0207 008 0151

Victim Support
0845 450 3883

Rape Crisis
0808 802 9999

Refuge:
www.refuge.gov.uk (www.refuge.gov.uk)
0808 2000 247 
What they offer:
• Emergency shelter and advocacy for families fleeing
domestic abuse

Question 9

Homelessness Support

Accepted Answer

Local Council Contacts:
homelessprevention@hillingdon.gov.uk (homelessprevention@hillingdon.gov.uk)
01895 556666

homelessnessadvice@ealing.gov.uk (homelessnessadvice@ealing.gov.uk)
0208 825 8888

What they offer:
•	Housing advice,
•	homelessness prevention,
•	emergency housing support

I have nowhere to go - Next Steps:
·       Present yourselfas Homeless at the Civic Centre, Ux- bridge High Street (Hillingdon residents only)
·       Request a Housing Needs Assessment to explore emer- gency housing options
·       Once temporarily housed, seek financialsupport
·       Citizens Advice Hillingdon offer advice, contact at 0808 278 7894
·       Shelter UK, for evictions, landlord disputes, home- lessness
contact at 0808 800 4444, shelter.org.uk

Homelessness Prevention Teams:
YMCA St. Paul’s Group—Uxbridge:
www.ymcastpaulsgroup.org(http://www.ymcastpaulsgroup.org/)
0208 832 1580 
What they offer:
·       Accommodation for 16-25 and support for life skills

P3 Charity Hillingdon:
navplus@p3charity.org(mailto:navplus@p3charity.org)
01895436 114
What they offer:
·       Support for homeless16-24, incl accommodation, debt, mental health

TRINITY HomelessProjects Uxbridge:
info@wearetrinity.org.uk(mailto:info@wearetrinity.org.uk)
01895256 655 
What they offer:
·       Provides accommodation services, as well as work readiness
programs and personal development workshops

Rough Sleepers Support:

St Mungo’s:
www.mungos.org(http://www.mungos.org/)
0203 856 6000 
What they offer:
·       Helping rough sleepers transition to stable accommodation, providing recovery programs and support to homeless

StreetLink:
www.streetlink.org.uk(http://www.streetlink.org.uk/)
0300 500 0914 
What they offer:
·       If you see someonesleeping rough, notify StreetLink, who will work with services like St Mungo’s to provide support

Question 10

Older Age Support

Accepted Answer

Age UK Hillingdon, Harrow and Brent:
www.ageuk.org.uk(http://www.ageuk.org.uk/)
0208 8756 3040 
What they offer:
·       Support with benefits, healthcare and house as well as social ac- tivities and home visits and information for carers

ShopMobility Hillingdon:
Unit 301, The Chimes, Uxbridge
01895 271 510
What they offer:
·       Manual & electric wheelchairs, powered scooters for loan as well as delivery/collection services

Older Age Care:

Right at Home Hillingdon & Uxbridge:
www.rightathome.co.uk(http://www.rightathome.co.uk/)
01895 549 800 
What they offer:
·       Personal care, companionship, home/shopping help and spe- cialist care for dementia and Alzheimer’s

Everycare Hillingdon:
www.everycare.co..uk(http://www.everycare.co.uk/)
01895 530 083 
What they offer:
·       Home & live-in care, assistancewith housework, overnightcare and post-hospital support

Elderly Community Centre/Clubs:

Uxbridge Community Centre:
www.uxbridgecentre.org.uk(http://www.uxbridgecentre.org.uk/)
01895257163 
What they offer:
·       Offers a variety of activities aimed at promoting health, fitness,
educationandsocialengagementforelderlyresidents

Address:
·       32b The Greenway, Uxbridge,UB8 2PJ

Ruislip Northwood Old Folks Association:
www.rnofa.org.uk(http://www.rnofa.org.uk/)
0208 866 8603 
What they offer:
·       Provides affordable meals, social activitiesto reduce loneli-
ness and improve well-being
Address:
·       461 Field End Road, Eastcote, HA4 9NZ, open Monday- Friday at 10am

Dovetail DiningClub:
www.hillypark.uk/dovetail-dining-centre(http://www.hillypark.uk/dovetail-dining-centre)
01895 814 424
What they offer:
·       Catered two coursemeals, cooked fresh everyday
Address:
·       Hillingdon Park Baptist Church, 25 Hercies Road, Hillingdon, UB10 9LS served Monday-Friday at 12 midday

Question 11

Local Sports Clubs

Accepted Answer

Abbots FC:
www.abbotsyouthfc.co.uk (http://www.abbotsyouthfc.co.uk/)
Fixtures:
·       Under 6s - Under 18s boys and girlsfootball teams

Wealdstone FC:
www.wealdstone-fc.com (http://www.wealdstone-fc.com/)
Fixtures:
·       Youth FC for boys and girls, aged 4—18 plus three acade- mies for 16-23 year olds to study alongside practice football

Address:
·       Grosvenor Vale, Ruislip,HA4 6JQ

BM Youth:
www.bmyouth.co.uk (http://www.bmyouth.co.uk/)
Fixtures:
·       Development centre for 6-15 year olds, school holiday sports camps and toddler football programs

Uxbridge CricketClub:
www.uxbridgecricketclub.hitscricket.com(http://www.uxbridgecricketclub.hitscricket.com/)
Fixtures:
·       Facilities for bowls, cricket,rugby, squash and tennis
Address:
·       Gatting Way, Park Road,Uxbridge, UB8 1NR

Question 12

Citizen's Advice

Accepted Answer

Citizens’ Advice Bureau Hillingdon:
www.hillingdoncab.org.uk(http://www.hillingdoncab.org.uk/)
0808 278 7893

Citizen’s Advice offer support for:
•	Debt & Money
•	Work
•	Housing
•	Benefits
•	Immigration

Bell Farm Christian Centre:
www.bfcc.org.uk(http://www.bfcc.org.uk/)
01895444406

Bell Farm offer support for:
•	Benefits & Council Tax
•	Housing & Rent Arrears
•	Debt/Bailiffs
•	Consumer Issues
•	Crime reporting centre also available

Question 13

Refugee and Immigration Support

Accepted Answer

Hillingdon RefugeeSupport Group (HRSG):
enquiries@hrsg.org.uk(mailto:enquiries@hrsg.org.uk)
01895434728

Hillingdon Refugees In Effective & Active Partnership (REAP):
enquiries@reap.org.uk (mailto:enquiries@reap.org.uk)
01895 441530

Address for both HRSG & REAP Key House
106 High Street, West Drayton UB7 7BQ

Refugee Mental Health Support:

Freedom from Torture:
www.freedomfromtorture.org(http://www.freedomfromtorture.org/)
0207 697 7777 
What they offer:
·       Therapy & counselling for torture survivors seeking asylum

The Refugee Therapy Centre
www.refugeetherapy.org.uk(http://www.refugeetherapy.org.uk/)
0207 561 1587
What they offer:
·       Mental health support for refugees and asylum seekers

·       SVP South Ruislip—immigrant & detainees emotional support 
07563 775 777

·       British Red Cross—emergency assistance, providing resources for food, clothing, housing & legal aid, also available in multiple lan- guages
0844 871 1111

·       Migrant Help—assistance with asylum applications and accommodation issues
0808 8010 503

·       Refugee Council—Advice for avoiding destitution and navigating asylum support systems
0207 346 6700

·       Shelter UK—Housing support, as well as referrals for migrants and refugees for housing and welfare needs
0208 747 3714

Question 14

Volunteering Opportunities

Accepted Answer

1. Ickenham’s CompassTheatre:
Becomea theatre volunteerin roles such as ushers,café bartenders and costume hire assistants to gain experi- ence, meet new people and support your local theatre!

2. NHS Hillingdon Volunteering:
Supporting the local hospitalthrough a range of roles, matching individuals to roles best suited to their skillset. For more, visit thh.nhs.uk/volunteering

3. Hillingdon Foodbank:
Support includes working in their warehouse, as a driver or within a main foodbank centre. For more, visit Hil- lingdon.foodbank.org.uk/give-help/volunteer

Question 15

Legal Aid Services

Accepted Answer

Hillingdon Law Centre:
www.hillingdonlawcentre.co.uk(http://www.hillingdonlawcentre.co.uk/)
0208 561 9400

Hillingdon Law Centre provide ser- vices for:
•	Employment Law
•	Immigration Law
•	Housing Law

National Legal Services Solicitors:
www.nationallegalservice.co.uk(http://www.nationallegalservice.co.uk/)
0203 601 5051

NLL provide services for:
•	Family Law
•	Domestic Abuse
•	Child welfare

For Pro Bono Support:

·       GOV.UK Legal Aid Checker:
    Present yourself as Homeless at the Civic Centre, Uxbridge High Street (Hillingdon residents only)
    Request a Housing Needs Assessment to explore emergency housing options
    Once temporarily housed, seek financial support
    Citizens Advice Hillingdon offer advice, contact at 0808278 7894
    Shelter UK, for evictions, landlord disputes, homelessness contact at 0808 800 4444, shelter.org.uk
 Visit www.gov.uk/legal-aid (http://www.gov.uk/legal-aid)to check eligibility for legal aid and find nearby providers

·       Advocate (Bar Pro Bono Unit):
Visit www.weareadvocate.org.uk (http://www.weareadvocate.org.uk/)for free representation in court and for those unable to afford legal help

·       LawWorks:
Visit www.lawworks.org.uk (http://www.lawworks.org.uk/)to find free legal advice clinics and pro bono solicitors

Question 16

Financial Support

Accepted Answer

For BenefitsAdvice:
P3 Hillingdon Family Advice Service 
www.p3charity.org/services/hillingdon-family-advice-service (www.p3charity.org/services/hillingdon-family-advice-service)
01895 436 114

What they offer(APPOINTMENT ONLY)
·       Provides adviceand support to families, includingassistance with benefits, housing and related issues

DOORWAY Advice Information and Care Service:
07772762 128

DROP IN SERVICES AT:
1)          Bell Farm Church
2)          St Matthew’s Church,Mondays 2-4pm or Fridays 12-2pm
What they offer:
·       Comprehensive advice on benefits, council tax, rent arrears, housing and debt problems.

Online Resources:
·       Advicelocal:
Enter your postcode and advice topic at www.advicelocal.uk (http://www.advicelocal.uk/)for help and details on independent advice organisations locally

·       Turn2us:
Find online supportfor benefits, grants,PIP at
www.turn2us.org.uk(http://www.turn2us.org.uk/)

Question 17

Council Tax Support

Accepted Answer

Residents of Uxbridge and South Ruislip can seek assistance through access to multiple services and relief options pro- vided by the London Borough of Hillingdon, including:

Council Tax Reduction Scheme, offering eligible residents a discount dependent on their circumstances. To see eligibil- ity and to apply, please visit the Hillingdon Council website.

In addition to the reduction scheme, other discounts and exemptions include:

·       Single Person Discount: 25% discount for households with only one adult resident
·       Student Exemption: Full time students may be exempt from Council Tax
·       Disability Reduction: Households with a disabled resi- dent may qualify for a reduction if the property has been adapted to meet their needs.

Detailed information and the application forms can be found at www.hillingdon.gov.uk/counciltax(http://www.hillingdon.gov.uk/counciltax)

For assistance with the application process, residents can contact the Housing Benefits team via email at housingbenefits@hillingdon.gov.uk (housingbenefits@hillingdon.gov.uk)

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